Shipping policy
We’re so glad you’re here — and even more excited to deliver the confidence you ordered. At Lioness Room, we believe that your beauty experience should be as smooth and empowering as the wigs we offer. That’s why we’ve made our shipping process simple, fast, and stress-free.
🚚 Shipping Methods & Timelines
- Free shipping is included with every order, no hidden costs, no surprises.
- Orders are typically processed within 1–3 business days (excluding weekends and holidays).
- As soon as your order ships, you’ll receive a confirmation email with your tracking link to follow every step of the journey.
- Delivery times may vary depending on your location and shipping provider.
💸 Shipping Costs
Shipping is always on us — 100% free for all domestic orders.
🌍 International Shipping
At this time, we currently ship within the U.S. only. We hope to expand globally in the future — stay tuned!
⏳ Potential Delivery Delays
We work hard to get your order to you on time, but unexpected delays (like severe weather or carrier issues) can occasionally happen.
If your delivery seems delayed, don’t worry — just reach out to us and we’ll help you every step of the way.
📦 Order Tracking
Track your package with ease using the link in your confirmation email.
Still have questions? Our team is always ready to help.
🚫 Shipping Restrictions
- Unfortunately, we do not ship to P.O. Boxes or APO/FPO addresses.
- Some items may have shipping limitations due to size, weight, or destination. You’ll find all the details right on the product page.
🔄 Returns & Exchanges
Need to return or exchange something? Please see our full Refund Policy for clear, easy steps.
📬 Contact Us
Questions? Concerns? Just want to say hi?
Email us at info@lionessroom.com — our customer care team is here for you.